Terms of Use

1. Scope of the Services

Mvreels provides digital entertainment services, including short films, mini-dramas, trailers, images, text, audio, video, recommendations, search and viewing functions, paid access, subscriptions, virtual items, and other features that may be introduced from time to time. The availability of particular content or features may vary by device, operating system, application version, country, region, language, account status, and payment channel.

We may update, replace, restrict, or discontinue content or features where reasonably necessary for licensing, legal, security, technical, or commercial reasons. Purchasing access to one item or subscription does not guarantee that every item will remain available indefinitely.

2. Eligibility and Minors

You must be at least 13 years old to use the Services. If you are under the age of legal majority in your country or region, you may use the Services only with the permission and supervision of a parent or legal guardian. A parent or legal guardian who permits a minor to use the Services is responsible for supervising that use and, where applicable, authorising purchases.

You may not use the Services if applicable law prohibits you from receiving them.

3. Accounts, Guest Access, and Security

Some parts of the Services may be available without creating an account. Other functions may require an account, device identifier, app-store account, purchase record, or another method that enables us or the relevant platform to recognise your access rights.

If you create or use an account, you agree to provide accurate information, protect your credentials, and promptly notify us of suspected unauthorised access. You may not sell, transfer, rent, or share an account in a way that violates these Terms or creates a security risk.

Guest access, locally stored viewing progress, virtual-item balances, or purchase records may be lost if you delete the application, reset or replace your device, clear application data, change regions, or lose access to the relevant app-store account. Where a restore-purchase function is available, you should use it with the same platform account used for the original purchase.

4. Personal Licence to Use the Services

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable licence to access and view the Services for your private, non-commercial entertainment use.

No ownership interest in the Services, content, software, brand, or intellectual property is transferred to you. All rights not expressly granted are reserved by SMALLNINE and its licensors.

5. Paid Content, Subscriptions, and Billing

Certain episodes, content, membership benefits, subscriptions, virtual items, or other features may require payment. Before you confirm a purchase, the applicable purchase screen will display the product or service, price, currency, billing period, and material conditions available through that payment channel.

• You authorise the relevant app store, payment processor, bank, or other payment provider to charge the payment method you select.
• You are responsible for applicable taxes, fees, foreign-exchange charges, and other amounts disclosed at checkout or imposed by your payment provider.
• Subscription benefits and billing periods are described on the purchase screen. If automatic renewal applies, the subscription will renew at the disclosed price and interval unless you cancel through the relevant app store or payment provider before the next renewal date.
• Deleting the application or ceasing to use the Services does not automatically cancel a subscription.
• Promotional prices, trials, introductory offers, and discounts may be subject to additional conditions displayed when offered.

You must have authority to use the selected payment method. We may delay or withhold access where a transaction is pending, declined, reversed, charged back, suspected of fraud, or not confirmed by the payment provider.

6. Virtual Items and Credits

The Services may offer virtual coins, credits, points, or similar digital items ("Virtual Items"). Virtual Items are licensed for use only within the Services. Unless required by applicable law, they have no cash value, cannot be redeemed for money, do not constitute a bank deposit or stored-value account, and may not be transferred, sold, exchanged, or used outside the Services.

The purchase screen will identify the number of Virtual Items and the price. Virtual Items may be consumed when you unlock eligible content or features. Bonus or promotional Virtual Items may expire or be subject to separate conditions disclosed when issued.

7. Digital Delivery and Access

Paid digital content, subscription benefits, and Virtual Items are normally delivered electronically after the relevant payment provider confirms the transaction. Delivery may occur by unlocking content, activating membership status, or crediting the applicable in-app balance.

If a completed purchase is not reflected within a reasonable time, use any available restore-purchase function and contact us at [email protected] with the transaction date, platform, order reference, and a description of the issue. Do not send full card numbers, passwords, or one-time verification codes.

8. Cancellations and Refunds

You may manage or cancel an automatically renewing subscription through the app store or payment provider used for the purchase. Cancellation normally takes effect at the end of the current paid billing period, unless the applicable platform terms or law provide otherwise.

Refund requests for purchases processed by Apple App Store, Google Play, or another third-party payment provider may need to be submitted directly to that provider and will be assessed under its rules and applicable law. For purchases processed directly by us, contact [email protected] and provide the relevant order information.

Nothing in these Terms excludes or limits any mandatory cancellation, refund, or consumer-protection right that applies to you.

9. Acceptable Use

You agree not to:

• Copy, download, record, reproduce, distribute, publicly display, sell, licence, or commercially exploit content except where we expressly permit it.
• Bypass, disable, or interfere with security controls, payment controls, digital-rights management, advertising, access limits, or territorial restrictions.
• Use bots, scripts, scraping tools, automated systems, or similar methods to access, copy, index, test, or monitor the Services without written permission.
• Reverse engineer, decompile, modify, overload, disrupt, introduce malicious code into, or attempt unauthorised access to the Services or related systems.
• Use the Services for fraud, money laundering, chargeback abuse, unauthorised payment activity, impersonation, or any unlawful purpose.
• Upload, transmit, promote, or distribute illegal, pornographic, sexually exploitative, terrorist, excessively violent, hateful, defamatory, fraudulent, deceptive, malicious, or intellectual-property-infringing material.
• Violate applicable laws, regulations, third-party rights, these Terms, or reasonable instructions intended to protect users and the Services.

10. Content Standards and Moderation

We review and manage content in accordance with applicable law and our internal content standards. We may reject, restrict, disable, remove, or investigate content that is prohibited, unlawful, harmful, fraudulent, infringing, or otherwise inconsistent with the Services. Users may report potentially unlawful or inappropriate content to [email protected].

11. Intellectual Property

The Services and their software, interfaces, designs, text, graphics, logos, trademarks, videos, audio, artwork, recommendations, and other materials are owned by SMALLNINE or its licensors and are protected by copyright, trademark, and other intellectual-property laws.

You may not use the Mvreels name, logo, visual identity, content, or other proprietary materials without our prior written permission, except where applicable law expressly permits such use.

12. Third-Party Services

The Services may link to or integrate with third-party app stores, payment processors, analytics providers, hosting services, customer-support tools, social platforms, or websites. Third-party services are controlled by their respective providers and may be subject to separate terms and privacy policies. We are not responsible for third-party services to the extent permitted by applicable law.

13. Suspension and Termination

We may suspend, restrict, or terminate access where reasonably necessary to address a material violation of these Terms, suspected fraud, payment reversal, security risk, legal requirement, infringement complaint, abuse, or harm to users or the Services. Where appropriate and legally permitted, we may investigate the matter and provide notice or an opportunity to respond.

You may stop using the Services at any time. Ending access does not automatically cancel an active subscription or remove payment obligations incurred before termination.

14. Privacy

Our collection, use, disclosure, retention, and protection of personal information are described in our Privacy Policy. Please review it before using the Services.

15. Disclaimers

To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis. We do not guarantee that the Services will always be uninterrupted, error-free, secure, available in every location, or compatible with every device, operating system, or network.

Entertainment content is provided for general entertainment purposes. Availability, descriptions, episode counts, and release schedules may change.

16. Limitation of Liability

To the maximum extent permitted by applicable law, SMALLNINE and its directors, officers, employees, contractors, partners, and licensors will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, data, goodwill, or business opportunity, arising from or relating to the Services.

To the maximum extent permitted by law, our aggregate liability for claims relating to the Services will not exceed the amount you paid for the Services giving rise to the claim during the six months before the claim arose, or USD 100, whichever is greater. This limitation does not apply where liability cannot lawfully be limited or excluded.

17. Changes to the Services or These Terms

We may update the Services and these Terms to reflect legal, regulatory, security, technical, or business changes. The revised Terms will be posted on this page with a new "Last Updated" date. Where required by law or where a change materially affects your rights, we will provide additional notice. Your continued use after the effective date of revised Terms constitutes acceptance to the extent permitted by law.

18. Governing Law and Disputes

These Terms are governed by the laws of Hong Kong, without regard to conflict-of-law principles. Subject to any mandatory consumer rights or dispute-resolution rules that apply to you, disputes arising from or relating to these Terms or the Services will be submitted to the competent courts of Hong Kong.

19. General Terms

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms as part of a merger, restructuring, sale of assets, or other lawful business transfer.

These Terms, together with the Privacy Policy and any purchase-specific terms displayed to you, constitute the agreement between you and SMALLNINE regarding the Services.

20. Contact Us

For questions, complaints, purchase-access issues, or notices relating to these Terms, contact:

We aim to acknowledge customer enquiries within two business days.